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Industrial Services of America, Inc. (ISA) is a recycler of stainless steel, ferrous and non-ferrous scrap, and provider of waste services. The Company operates in two business segments: recycling and waste services. The recycling segment collects, purchases, processes and sells stainless steel, ferrous and non-ferrous scrap metal to steel mini-mills, integrated steel makers, smelters, foundries, metal brokers and exporters. The Company processes scrap metal, through its shredding, sorting, shearing, cutting and baling operations. ISA's non-ferrous scrap recycling operations consist primarily of collecting, sorting and processing various grades of copper, aluminum and brass. The waste services segment provides waste management services, including contract negotiations with service providers, centralized billing, invoice auditing and centralized dispatching.