How to Use the Wastebits Chatbot for API Questions
The Wastebits chatbot on wastebits.com can help answer specific questions about API authentication, endpoints, payloads, templates, manifests, and event subscriptions so you can find what you need faster.
Written by Ryan Battles
Updated on Apr 10, 2026
If you are working with the Wastebits API and need a quick answer, the Wastebits chatbot on wastebits.com can help you get there faster (look for the circle icon in the bottom right corner of the page). Instead of searching through multiple sections of technical documentation, you can ask a direct question in plain language and get guidance based on the API documentation used to train the chatbot.
You can also use the chatbot to ask questions about specific Wastebits objects and workflows. It can help you understand how companies and sites are structured, what fields are available on a user, how site restrictions work, how waste stream templates affect the shape of the data object, or how event subscriptions can be configured to send near real-time notifications to an external URL. This can reduce the time it takes to move from a question to an implementation decision.
Examples of questions you can ask the chatbot include:
- How do I authenticate with the Wastebits API?
- How do I create a Bearer token?
- How long does a Wastebits token last?
- How do I check whether my token is still valid?
- How do I list companies in the Wastebits API?
- How do I create a site under a company?
- What roles can I assign to a user?
- How do I restrict a user to specific sites?
- How do I create a waste stream?
- How do templates affect the waste stream data object?
- How do I get the JSON schema for a template?
- What statuses are available on a manifest?
- How do I create an event subscription?
- What events can I subscribe to?
- What does the event notification payload look like?
The chatbot works best when your question is specific. Instead of asking a broad question like “How does the API work?”, try asking something more direct, such as “How do I create a token?”, “Which fields are required to create a site?”, or “How do wildcard event subscriptions work?” Specific questions will usually return more useful answers.
Using the Wastebits chatbot can save time during setup, troubleshooting, and day-to-day development. It gives you a faster way to find targeted API guidance without manually reviewing the full documentation each time. When you need a quick answer about Wastebits API usage, the chatbot is a good place to start.