How to Use the Wastebits Chatbot for User Roles and Permissions
The Wastebits chatbot can answer specific questions about what each Wastebits user role is allowed to do, restricted from doing, and when each role should be assigned.
Written by Ryan Battles
Updated on Apr 10, 2026
Wastebits uses role-based access controls to manage what users can see and do within the platform. Available roles depend on the company type, such as Facility, Generator, Transporter, or Service Provider, and each role has a defined set of permissions based on that user’s responsibilities.
The Wastebits chatbot on wastebits.com can now help answer detailed questions about those roles and permissions. Instead of manually reviewing role definitions and permission tables, users can ask direct questions about what a role can access, which actions it can perform, and where its permissions stop.
This is especially useful when setting up new users, reviewing access, or deciding which role should be assigned to a specific person. For example, a user can ask whether a Site Admin can manage users, whether a Site Approver can approve waste streams, or what the difference is between a Portal Admin and a Company Admin.
Wastebits offers several role types across the platform, including:
- Portal Admin: top-level access for managing company-wide settings and users
- Company Admin: access to manage users and company details within their company
- Site Admin: access to manage users and site details for assigned sites
- Site Approver, Site Operator, Site Uploader, and Site Read-Only roles: facility-focused roles with different levels of access to waste streams, manifests, scale tickets, and related workflows
- Generator and Service Provider user roles: roles tailored to the tasks those companies perform in Wastebits
Because permissions vary by role and company type, the chatbot works best when the question is specific. For example:
- What can a Portal Admin do in Wastebits?
- What is the difference between a Company Admin and a Site Admin?
- Can a Site Approver approve manifests?
- What can a Site Operator do at a Facility?
- Can a Site Uploader edit waste streams?
- What permissions does a Generator user have?
- What can a Service Provider user do for client sites?
- Which user role should I assign if someone only needs view access?
Admins can create users and assign roles based on the level of access they already have. Wastebits also supports custom permission settings, which gives administrators more control over what users are allowed to do within the system.
The chatbot is designed to make these answers easier to find. When you need to confirm what a role can do, what it cannot do, or which role is the best fit for a user, start by asking the Wastebits chatbot a direct question.